★★★★★ 4
MAC OS users read this
1. There is no way around needing to reset the waste ink counter by downloading software, unless you want to pay for Epson to fix your printer. Replacing the waste ink tank alone will not make your printer work. Most of the WIC software you'll find if you google search this issue is only for WINDOWS.
2. The software recommendation that came with this part was for WINDOWS users only. It's an .exe file. I researched and found one that's for MAC, and LINUX (as well as windows.) I had to read the FAQ on that site to learn how to tell my MAC I was willing to bypass security and install it, but this was simple, and I was even able to use a trial key instead of paying. The trial key reset the counter to 80% so I'll need to go through the process again sooner than if I'd paid, but I was pleased to find out it would work first before buying a key. The site was "my printer club."
3. I have zero affiliation with "my printer club." Just trying to help out MAC users who may think they're out of luck, as it even says on the Epson site, direct quote: "Yes, the service alert and service repair process may be temporarily delayed on most printers by using the Maintenance Reset Utility to enable printing for a short period of time. This method is available to Windows users (Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP) as a one-time option while customers determine the best next steps for repairs. Currently there is no Maintenance Reset Utility available to Mac OS users."
4. Installing the waste tank purchased here was quick and easy. I'm only giving 4 stars because I had no idea when I bought it that their instructions weren't for MAC.
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Reviewed in the United States on November 4, 2024
